Liquid Graphics does take credit card payments but has different terms for international and USA customers, see options 1 & 2 below:
Option 1) For U.S. customers that want to pay via credit card. Liquid will charge 50% of the order total up front and the remaining 50% after order delivery (Net 7 terms). (3% CC-processing fees apply)
Option 2) For International customers (non-U.S.) that want to pay via credit card. Liquid Graphics will charge 100% of the order total up-front. (3% CC-processing fees apply)
If a customer would like to pay via credit card for the first time they will need fill out a credit card application. follow Step 1 to Step 3 below:
Step 1) Ask the customer if they have already placed an order? or if they are looking to pay via Credit Card for an upcoming order?
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A) If the customer has already placed an order. Ask the customer for the Order Invoice# and name of the sales representative who took their order. Make note their responses and include them in the email in Step 3.
B) If the customer is looking to submit Credit Card approval for the an upcoming order. Make a note of this and include in the email in Step 3.
Step 2) Email the customer and let them know they they will need to fill out a Credit Card Application, and a Resale Certificate to avoid paying sales tax (Download Application files below in the Article Attachments) Instruct the customer to to email those filled out applications to Tiffany Jenkins [email protected] for processing.
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Note* If the customer answered that they are have already placed an order in Step 1, than instruct them to list the Invoice#’s of those their orders in the “Details of Amounts to Charge” section of the application. If they did not already have an order placed inform them to leave this section blank.
Step 3) Send Tiffany [email protected] an email explaining who the potential customer is, and that they have been given a credit card approval application & a resale certificate to fill out. Include the customer’s sales representative on the email as a CC if the customer supplied you with that information in Step 1. Include in the email any additional information you have about the customer (Name, Company, Email) and any other information gathered on Step 1.