Liquid Graphics Procedures
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Quote Requests
A potential customer has contacted us looking for a quote.
Customer Reordering
Past customers will come back, sometimes years later to place a new order. This will help find the proper customers support person to contact them back.
Order Status.
Customers will place orders and lose track of who their customer support person was, or at times their CS agent is not available and they would like to know the current status of their order.
Order Changes.
Sometimes things come up and a order must be changed or cancelled immediately, this will help guide the customer to a person that can help.
Information About Liquid Graphics
General information on Liquid Graphics Inc.
Media or Press Requests
Liquid might get a request for information relating to an article, trade show appearance, or any press related questions.
Accounts Payable / Bill Pay
Contact is requesting payment of reimbursement for goods and services.
Accounts Receivable
A customer is trying to get informations on how to pay for their order.
Bill Payment Options
Let customers know how to pay for their order.
Employment and Staffing Questions
This can be people looking for work, to government agencies trying to get a peek inside Liquids staffing and employment history.
Complaints and Order Issues
Customers that are not satisfied with the final product should be addressed and taken care of ASAP!
Company Directory
Help the customer connect with the correct department / person.
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